Accounting & Business Systems
IT Support Services
Comprehensive IT support focusing on accounting and business management systems. From software selection and installation to training and ongoing support for optimal system performance.
What We Provide
Comprehensive solutions designed to meet your specific business needs
Hardware & Software Selection
Expert guidance in selecting the right technology solutions for your business needs.
- Comprehensive needs assessment
- Product comparison and recommendations
- Vendor negotiations support
- Purchase coordination
- Cost-benefit analysis
System Installation & Setup
Professional installation and configuration of accounting and business management systems.
- Accounting software installation
- Network setup for financial systems
- Data migration from legacy systems
- User setup and permissions
- System integration
Training & Documentation
Comprehensive training ensuring your team can effectively use new systems.
- Software training for staff
- Custom user manuals
- Best practices guidance
- Ongoing training support
- Quick reference guides
Technical Support & Helpdesk
Ongoing technical support to resolve issues and maintain system performance.
- Helpdesk services
- Remote troubleshooting
- On-site support when needed
- System optimization
- Performance monitoring
System Maintenance
Proactive maintenance ensuring systems run smoothly and securely.
- Software updates and patches
- Backup and recovery
- Performance optimization
- Security management
- Database maintenance
Software Expertise
Specialized knowledge in leading accounting and financial management platforms.
- Pastel accounting software
- QuickBooks implementation
- Sage accounting systems
- Oracle Financial Management Systems
- Microsoft Office suite integration
Our IT Support Methodology
Our systematic approach to delivering exceptional results
Needs Analysis
Assess your business requirements, current systems, pain points, and desired functionality.
Solution Design
Recommend appropriate hardware, software, and configuration to meet your needs and budget.
Implementation
Install systems, migrate data, configure settings, and prepare for go-live.
Training & Support
Train users, provide documentation, and offer ongoing technical support and maintenance.
Why Choose Us
The advantages of working with Makeni Mutua & Associates
Right Technology Selection
Expert guidance ensures you invest in systems that truly meet your business needs and scale with growth.
Smooth Implementation
Professional installation and data migration minimize disruption and ensure successful system adoption.
Effective User Adoption
Comprehensive training and documentation ensure your team can fully utilize system capabilities.
Minimized Downtime
Proactive maintenance and quick technical support keep systems running with minimal interruptions.
Data Security
Proper backup, recovery procedures, and security measures protect your critical business data.
Ongoing Optimization
Continuous support helps you leverage new features and optimize system performance over time.
Software Platforms We Support
Pastel Accounting
Installation, setup, customization, training, and support for Pastel accounting software widely used by SMEs in Kenya.
QuickBooks
Complete QuickBooks implementation including setup, training, integration, and ongoing technical support.
Sage Accounting Systems
Sage 50, Sage 100, and Sage 300 implementation, customization, user training, and technical support.
Oracle Financial Management
Oracle Financials implementation support, configuration, user training, and ongoing system administration.
Custom Excel Solutions
Development of Excel-based financial reporting tools, dashboards, and automated templates.
Document Management Systems
Implementation of document management solutions for organized storage and retrieval of business documents.
Who Benefits from Our IT Support
Companies Implementing New Systems
Organizations adopting new accounting or ERP systems requiring professional implementation support.
Businesses Needing Technical Support
Companies without in-house IT expertise requiring ongoing technical support for financial systems.
Organizations Upgrading Software
Businesses upgrading to newer versions or transitioning between different accounting platforms.
SMEs Requiring IT Guidance
Small and medium enterprises needing strategic IT guidance and hands-on technical support.
Get Expert IT Support Today
Optimize your accounting and business systems with professional IT support tailored to your needs.